3-in-1 Inaccurate Temperature or Humidity

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If your 3-in-1 Display unit or My AcuRite account is showing the incorrect or inaccurate outdoor temperature or outdoor humidity readings from your 3-in-1 Weather Station, please review the troubleshooting suggestions below.

These steps may also be performed if you are seeing the following error codes:

  • -40 degrees 
  • 158 degrees
  • 1% humidity
  • 99% humidity

 

If the temperature or humidity is inaccurate, please confirm the following:

  1. Make sure both the display unit and 3-in-1 sensor are placed away from any heat sources or vents.
  2. Make sure both the display unit and 3-in-1 sensor are positioned away from moisture sources.
  3. Make sure the 3-in-1 sensor is mounted at least 5 ft off of the ground.
  4. Confirm the display is showing 4 full bars of signal strength. 

 

If you still experience the issue, please perform the following hard reset:

3-in-1 Reset

 

If you are still experiencing concerns, please contact our U.S. based support staff by Submitting a Request or by chatting with our Live Agents. If you already have an open ticket with a support agent, please reply to the last email sent. 

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