The Dark Sky API will be ending at the end of 2021, which is used for the My AcuRite forecast and some additional AcuRite products. We are working diligently on investigating our options, and are focused on ensuring that service for all our products continues regardless of a transition.
Thank you for visiting the Support Page! Product support is now offered exclusively through email and live chat. You can reach our U.S. based support staff by emailing us at support@chaney-inst.com or by chatting with our Live Agents. Agents are available for live chat Monday through Friday from 7:30 am to 5:00 pm CST, by clicking the Help button in the bottom right side of this page.
Welcome to our support site.
Click on an option below:
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General Support
Orders, Shipping, Donation Requests & More
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My AcuRite and Weather Underground
My AcuRite, Weather Underground, Alexa, AcuRite Access, and PC Connect
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Weather
Weather Stations, Digital Thermometers, Humidity Monitors, Rain Gauges & More
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Clocks
Alarm Clocks
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Frequently Asked Questions
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Cooking
Thermometers & Kitchen Timers