A Connection Device (i.e. a display or AcuRite Access) can be removed from your AcuRite NOW account. If you would like to remove just the sensor connected to an AcuRite Legacy Direct to Wi-Fi Display from the AcuRite NOW account please follow the steps in the article linked here:
Please use the steps below to remove the AcuRite Legacy Direct to Wi-Fi Display Connection Device from AcuRite NOW.
- First, open the AcuRite NOW app on your mobile device.
- Tap and hold the on the AcuRite Legacy Direct to Wi-Fi Connection Device on the All Devices screen.
- Confirm that the Connection Device you want to remove has checkmark to the right of the name.
- Tap on Remove Device in the bottom right hand corner of the screen.
- Tap on Confirm in the popup window.
If you are still experiencing concerns, please contact our U.S. based support staff by Submitting a Request or by chatting with our Live Agents. If you already have an open ticket with a support agent, please reply to the last email sent.