To utilize the Solar Power Pack with the Optimus 6 in 1 Outdoor Sensor please make sure to remove all batteries from the Optimus 6 in 1 Weather Station and unplug the cord from the Iris Battery Compartment Adapter.

If you are still experiencing concerns, please contact our U.S. based support staff by Submitting a Request or by chatting with our Live Agents. If you already have an open ticket with a support agent, please reply to the last email sent.