System Alerts

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Lets you know when an AcuRite Access or PC Connect Display may need your attention

My AcuRite continuously monitors the network communication of your AcuRite Access or PC Connect Display and the wireless connection, battery level, and operating status of your AcuRite sensors. As an example, when the reading from a sensor has not been received for longer than two (2) hours, a Loss of Signal system alert is activated.

Note

Your AcuRite devices are the heart of the My AcuRite monitoring solution, therefore you can only silence System Alert notifications.

 

Communication Loss - AcuRite Access or PC Connect Display

Alert notification is generated when My AcuRite has not received communication from a specific AcuRite Access or PC Connect Display for more than 2 hours.

The cause of this alert is commonly due to the device has lost power or its network (Internet) connection.

Note

If communication is restored, the alert notification is not removed from your Alerts menu. To remove the notification, you will need to dismiss the alert notification.

 

Low Battery - AcuRite sensors

A daily alert is generated when a sensor transmits a low battery status for 10 consecutive check-ins. Low battery status is generated when the remaining battery life of a sensor is less than 25%.

It's a good idea to replace the batteries soon during this alerting condition.

Note

If a sensor is no longer reporting a low battery status, the alert notification is not removed from your Alerts menu. To remove the notification, you will need to dismiss the alert notification.

 

Loss of Signal - AcuRite sensors

Alert is generated when the reading from a sensor has not been received for more than two (2) hours.

The cause of this alert is commonly due to the sensor not having battery power or its readings cannot be sent to My AcuRite.

For use with an AcuRite Access - verify the sensor is in wireless range of the device and the device has a network (Internet) connection.

For use with a PC Connect Display - verify the connection between the Indoor Display and your computer is detected, power is applied to the Indoor Display, the PC Connect software is open, and your computer has an Internet connection.

Note

If the signal is restored, the alert notification is not removed from your Alerts menu. To remove the notification, you will need to dismiss the alert notification.

 

Wired Sensor Error - AcuRite sensors

Alert is generated when a sensor has a sensing element error.

The cause of this alert is commonly due to the wired sensor being unplugged from the device or it is damaged.

Note

If the error is resolved, the alert notification is not removed from your Alerts menu. To remove the notification, you will need to dismiss the alert notification.

 
 
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