Probe Error Message

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If you are getting a "Check Probe" message on the main unit: 

  1. If the diagnostic code says "NO" or "E1" then the probe may not be connected to the main unit.
  2. If the diagnostic code says "SC" or "E2" then the probe may be physically damaged or exposed to extreme heat.  Replace the cord. 

 

If you are still experiencing concerns, please contact our U.S. based support staff by Submitting a Request or by chatting with our Live Agents. If you already have an open ticket with a support agent, please reply to the last email sent. 
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