My Weather Station is Missing Parts

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If you have received an AcuRite Weather Station and you are unable to locate an item that is included with the unit, please contact our U.S. based support staff by Clicking Here to Submit a Request or by chatting with our Live Agents.

Live Chat is available Monday-Friday 7:30 am to 5:00 pm CST. You can open a chat session by clicking on the Help icon in the lower right corner of acurite.com then click on Live Chat.  

 

Please review commonly mistaken missing parts:  

  1. The debris filter comes pre-installed into the 5-in-1 and Atlas sensor's rain gauge.
  2. The display's AC Adapter and Display Stand are tucked into the cardboard separator in the display box. Check all packaging before discarding. 
  3. The sensor's mounting kit (screws and anchors) is placed in the outdoor sensor's battery compartment for shipping purposes.

If the mounting screws have been lost or misplaced, the dimensions are below. We suggest contacting your local hardware store to make the purchase. 

5-in-1 Sensor Screw Packet Include:

  •  Long screw 5pcs, size #4 (dia 0.112”) x ¾”
  • Short screw 1pc, size #4 (dia 0.112”) x ½”
  • Short screw 1pc, size #6 (dia 0.138”) x ½”
  • Plus 5pcs plastic anchor

 3-in-1 Sensor Screw Packet Include:

  •  Long screws, 4 pcs, #4  x 1”
  • Short Screw, 1 pc, #6 or #8 1/4 or 3/8”
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