AcuRite Atlas® (7-in-1) Inaccurate Wind Readings

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If your AcuRite Atlas® (7-in-1) High Definition Display or My AcuRite® account is reporting inaccurate wind speed readings, please review the suggestions below. These steps can also be used if your AcuRite Atlas® (7-in-1) Weather Station is reporting no wind speed readings at all. We have also included suggestions for users of the Wind Extension for AcuRite Atlas® (7-in-1) Weather Station model #06072M that are experiencing inaccurate or no wind speed readings. 

 

If you are experiencing no wind speed readings:

  1. We have found that the wind cups can shift out of place during shipping. Please pull the wind cups down, away from the wind vane until they click into place. The wind speed should register within 1-2 minutes. You may need to perform the hard reset included at the bottom of this article if the wind speed does not update right away. 
  2. Confirm the connectors are secure. Please perform the troubleshooting steps below..
    1. Please remove the batteries from the sensor and remove the wind assembly as shown above.
    2. Unplug the connectors, as shown above, for 1-2 minutes.
    3. Reconnect the connectors.
    4. Reinstall the wind assembly.
    5. Reinsert the batteries into the sensor, battery pack, or plug in the power adapter. Confirm the red light near the AcuRite Atlas® (7-in-1) sensor's battery compartment flashes once every 10 seconds. If the light flashes rapidly for 5 seconds once powered on, the wind assembly connectors may not have a secure fit. 
    6. The wind speed should update in 1-2 minutes, however, you may also need to perform the hard reset below if you are using the AcuRite Atlas® (7-in-1) display model 06061M. 

 

If the wind speed readings are inaccurate:

  1. What is wind reading being compared to? Pro weather stations are typically mounted at 33-feet or higher. Make sure to compare data using a sensor positioned at the same mounting height.
  2. Check the location of the sensor. Ensure it’s mounted a minimum of 5-feet in the air with no obstructions around it (within several feet). The National Weather Service recommends mounting the sensor 33 feet above the ground with no obstructions within 100 feet for the most accurate wind speeds. We understand not all of our customers can mount this high. You will receive an accurate reading for the location your sensor is mounted including all surroundings. If you are comparing to a local news station, they are following the National Weather Service guidelines.Wind_.jpg
  3. Ensure wind cups are spinning freely. If they hesitate or stop, try lubricating with graphite powder or spray lubricant. 
  4. Confirm the connectors are secure. Perform the troubleshooting steps below.  
    1. Please remove the batteries from the sensor and remove the wind assembly as shown above.
    2. Unplug the connectors, as shown above, for 1-2 minutes.
    3. Reconnect the connectors.
    4. Reinstall the wind assembly.
    5. Reinsert the batteries into the sensor, battery pack, or plug in the power adapter. Confirm the red light near the AcuRite Atlas® (7-in-1) sensor's battery compartment flashes once every 10 seconds. If the light flashes rapidly for 5 seconds once powered on, the wind assembly connectors may not have a secure fit. 
    6. The wind speed should update in 1-2 minutes, however, you may also need to perform the hard reset below if you are using the AcuRite Atlas® (7-in-1) display unit. 

 

Hard Reset: 

Please follow the steps carefully as the order is crucial to the success of the reset. This will clear all historical data.

 

AcuRite Atlas® (7-in-1) Reset

 

If you are using the Wind Extension for AcuRite Atlas® (7-in-1) Weather Station model #06072M:

Please disconnect this accessory and reconnect the AcuRite Atlas® (7-in-1) Wind Assembly directly to the AcuRite Atlas® (7-in-1) Sensor to make sure an accurate wind speed reading is recorded without the Wind Extension. Reconnect the Wind Extension, making sure all connections are secure and the 30ft cable is NOT wrapped around a pole or bunched together. Keep the cable as straight as the mount setup will allow. 

 

 

If you are still experiencing concerns, please contact our U.S. based support staff by Submitting a Request or by chatting with our Live Agents. If you already have an open ticket with a support agent, please reply to the last email sent.