No sensors are listed in Available Sensors

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When there are no sensors listed in Available Sensors, this indicates there are no sensors in wireless range of the AcuRite HUB device or PC Connect Display, or it may be that all sensors are already linked to the AcuRite HUB device or PC Connect Device and are listed in My Sensors.

Possible solutions

If the sensor was just powered on or was recently moved to be in wireless range, it can take up to a minute to be available.

If you are using a AcuRite HUB device, no Available Sensors is commonly caused by one of the following reasons:

  • The sensor is located too far away from the AcuRite HUB device. A sensor must be located no more than 330 feet (100 meters) from the AcuRite HUB device or PC Connect Display.

  • Sensor has no power - insert or replace its batteries.

  • Interference with the AcuRite HUB device radio reception - be sure the AcuRite HUB device is located at least 3 feet away from "noisy" electronic devices, including TVs and microwaves. Avoid locations that are near large stone or concrete surfaces and metallic surfaces.

  • The AcuRite HUB device is not powered on or does not have a network (Internet) connection.

If you are using a PC Connect Display, no Available Sensors is commonly caused by one of the following reasons:

  • Verify the 5-in-1 sensor is in wireless range of the Indoor Display unit. A sensor must be located no more than 330 feet (100 meters) from the AcuRite HUB device or PC Connect Display.

  • Verify the USB connection between the Indoor Display and your computer is secure.

  • Verify the PC Connect software is open and Sharing to My AcuRite is set up and enabled. The software must be open to allow sensor readings to be sent to your My AcuRite account.

  • Verify the 12-character Device ID entered in the PC Connect software is the same as the Device ID printed on the sticker that is located on the back of the Indoor Display.

  • Verify your computer has an Internet connection.

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