Access Status Offline

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If the Access is offline on MyAcuRite:

  1. Verify that there is a My AcuRite compatible sensor powered on and in range of AcuRite Access. 
  2. Press the "Reset" button an Access for a few seconds.
  3. Wait up to 10 minutes for the information to come back online.

If it still is not online: 

  1. Remove the backup batteries from the Access (if applicable). 
  2. Unplug the unit. 
  3. Wait 20 seconds.
  4. Power the unit back up by plugging the AC adapter back in.
  5. Reinsert the backup batteries (if applicable).
  6. Wait up to 10 minutes for the information to come back online. 

 

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