Your support and products suck!!

  • 1
  • Problem
  • Updated 5 days ago
  • (Edited)
Can't get my new Access to show in my dashboard and post out to wunderground...
Screenshot of my dashboard:
Photo of Dan B

Dan B

  • 9 Posts
  • 0 Reply Likes

Posted 6 days ago

  • 1
Photo of Dan B

Dan B

  • 9 Posts
  • 0 Reply Likes
Here is the my Devices in in settings connections:
Photo of Dan B

Dan B

  • 9 Posts
  • 0 Reply Likes
And here is my Access page in a browser:  I did fill in my Underground ID and Password but removed it today after seeing some post about don't fill in any info on this screen.....
Photo of Dan B

Dan B

  • 9 Posts
  • 0 Reply Likes
Here is the Sharing screen:
Photo of David Jones

David Jones

  • 15 Posts
  • 0 Reply Likes
Try reentering your WU info on the Sharing page on the dashboard to include your password.
Photo of Dan B

Dan B

  • 9 Posts
  • 0 Reply Likes
Yeah I've done that 10 times now....
Photo of Dan B

Dan B

  • 9 Posts
  • 0 Reply Likes
Overnight and the firmware remains at 046
Photo of Dan B

Dan B

  • 9 Posts
  • 0 Reply Likes
I guess I shouldn't have titled this post with what I did as no one from acurite has responded ....cest la vie
Photo of Ledrak

Ledrak

  • 1364 Posts
  • 298 Reply Likes
Dan you have probably tried this and don't want to hear it again but what are the lights on the Access doing? Have you powered down the access by removing both ac and batteries along with the Ethernet cable and the router for several minutes. Then power up the router letting it completely come online before reconnecting the Ethernet cable and powering up the Access. You may also want to try a different port on the router if you have an open one. It cant hurt to try.