Wx station will not connect to my Weather Dispaly

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  • Updated 2 years ago
I have a 01036 Wx station - was working OK then my Wx station stopped communicating to my Weather Display - Have done everything (rest, reboot, reload, etc) then noticed that my com port has a problem - the Device Status give this message - "Windows cannot determine the settings for this device.  Consult the documentation that came with this device and use the Resource tab to set the configuration. (Code 34)" The resource settings are:
I/O Range            03F8-03FF
IRQ                       0x000000004 (04)
I have a VIS Reader and the AcuRite PC Connect - but still no luck - need help
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carl pio

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Posted 2 years ago

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Len Watson

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Thanks.  My problem is that it connects then after a few hours, quits.  I have set everything to "no sleep" and it continues.
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AcuRite Jennifer

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Hello Len,

Are you referring to the Pc Connect software or a different software or your actual indoor display? Thank you. Enjoy your day!
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Len Watson

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Thanks.  It's the PC connect software.  The connection will drop.  If I go in and "unshare" then re-share (and then click to re-share with weather underground. it usually comes back but unreliably.)
(Edited)
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AcuRite Rachell, Employee

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Hello Carl,

Please try the troubleshooting steps listed below. Please let us know if the display and sensor do not connect. Thank you and have a great day!

Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4oF/-20oC) in sensor.

Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

Mixing different battery types (brands, old/new, etc.) is not recommended.

Hard Reset

-Remove batteries from both units
-Change the ABC switch
-Place batteries in the sensor first, wait unit the sensor flashes
-Place batteries in the display, let the two units sit side by side until you read outdoor information
-Wait unit the units connect before placing them outside
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carl pio

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Rachell, thanks for the info - but that was not my question

Again to repeat my question:
noticed that my com port has a problem - the Device Status give this message "Windows cannot determine the settings for this device.  Consult the documentation that came with this device and use the Resource tab to set the configuration. (Code 34)" The resource settings are:
I/O Range            03F8-03FF
IRQ                       0x000000004 (04)
I have a VIS Reader and the AcuRite PC Connect 
Do you have differnet I/O Range and IRQ setting I can use for the 01036?
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carl pio

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Well I got the connection problem fixed - updated new VIS reader software - now a new problem has crept up - AcuRite is now reporting outdoor temp and dew point - and here's the issue - every so often it will report INDOOR temp and dew point in the outdoor graph and table - any ideas how to make the reporting consistent?
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AcuRite Rachell, Employee

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Hello Carl,

You say "I have a VIS Reader and the AcuRite PC Connect" are you using PC Connect V.3.9 or v.2.0.3? Thank you and have a great day!