wrong power adapter recieved for model 01121 weather station

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  • Updated 8 months ago
I just purchased a Model 01121 Weather Station from Amazon. I received it today, but either the power adapter is incorrect, or there is a problem with the receiving socket on the unit. The plug is too large and will not fit. The adaptor model number is KU1B-050-0100D. Please advise as to how Accu-rite is going to rectify this situation.
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Patricia Deneszczuk

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Posted 8 months ago

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AcuRite Rachell, Employee

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Hello Patricia,
Please verify you are plugging the adapter into the correct location. I have provided a picture below of the back of the display. The red arrow indicates where the adapter needs to be connected.  The 'X' is just an injection mold dimple, this has no use.  Please let me know if you have any questions. Thank you.