Wind speed not registering on 5 in 1 (01057RM)

  • 1
  • Problem
  • Updated 1 year ago
  • (Edited)
We finally got the roof mount installed!  However when I went to test and calibrate the unit, everything seems great...except the wind speed is blank.  The cups spin freely and the direction works fine. I pulled all the batteries (all new) and replaced them again (checking the channel switch- even tried a different channel)...and no luck.
Photo of Valerie Fortney

Valerie Fortney

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 2 years ago

  • 1
Photo of AcuRite Alyssa

AcuRite Alyssa

  • 174 Posts
  • 9 Reply Likes

Dear Valerie,

The following steps should help to resolve any issues you have been experiencing with your unit.

Before proceeding with the reset, please check your batteries. We recommend that the batteries meet the following criteria:

• Verify you are using standard alkaline batteries such as Rayovac or Energizer. Lithium batteries can be used in the outdoor sensor if you are in a location that will frequently see temperatures below -4oF/-20oC. (Rechargeable batteries, as well as batteries that indicate a heavy-duty quality are not recommended, and may cause irregularities.)
• Verify that you are using a fresh set of batteries. The battery expiration date should be at least 6 years out. Batteries can lose 3% of their power or more every year in storage.

1. Bring both the sensor and display unit indoors and position them side by side.

2. Remove all batteries from both the sensor and the display unit. (If the display has an AC adapter, please unplug this, as well, to completely power down the unit.)

3. Locate the A-B-C ID switch inside each battery compartment. Make sure that the two parts are set to the same position. Please change both parts to the next available letter on the ID switch, as this can help to reset the unit. (Inside the battery compartment, you will see a small, white sticker with a 4-digit number. Please let us know this number.)

4. Reinstall batteries in outdoor sensor first.

5. Reinstall batteries (and/or reconnect AC adapter) to the display last.

6. Let both sensor and display sit side by side to establish connection. (Leaving the devices side by side for 30 minutes will allow you to verify accuracy by comparing the indoor and outdoor readings shown on the display. For accuracy standards, please visit http://www.acurite.com/accuracy.)
 
7. After a connection has been established, the sensor can be placed outdoors.


If you are needing further assistance, please contact AcuRite Customer Support at 877-221-1252.


Photo of Charles Gregg

Charles Gregg

  • 4 Posts
  • 0 Reply Likes
My 01057RM is less than 2 months old and has quit reporting wind and rain.    I will try the reset and let you know of the outcome.
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6411 Posts
  • 200 Reply Likes
Hello Charles,

Please let us know once you have tried the troubleshooting steps listed above.  Please let us know if you have any questions. Thank you.