Model IW007A , purchased last fall, left in the box until installed this spring. Everything worked great until about two weeks ago when the wind speed & direction sensor stopped registering. I replaced the batteries, with no change. I just now did a hard reset. Still no readings. HELP
That is not one of our model numbers. It would be a 5 digit number located on the back of the display right around where it says made in China. Right now it looks like that is a prologue weather station you are referring to which is not our company.