when will the AcuRite Atlas Elite Weather Station be for sale

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Josiah Densmore

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Posted 1 year ago

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Josiah Densmore

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George D. Nincehelser

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The FCC web site databases are woefully out-of-date.  I don't know why bushman thinks information needs to be posted there before they are put on the market.  That was proven wrong last year when Acurite was selling equipment labeled with FCC-assigned IDs long before anything showed up on the FCC web site.

I'm also pretty sure some filings can be held back from public display for competitive reasons.

As far as "release dates" go, I've no clue where you guys have been coming up with them, but my memory has been pretty fuzzy for much of 2017 due to medical issues, so I might have missed something.  Was there a press release that gave dates other than "later in 2017"?

If you're relying on what Acurite employees have said in this forum to be firm commitments, that's a mistake on your part.  I've read their postings as nothing more than optimistic target dates they hope to reach, but as it often is in the real world, those dates slip for all kinds of reasons.  It's not unusual at all.

In any case, Acurite likes to keep things quiet.  Why telegraph information to your competitors if you don't need to?  They would obviously love to hear about Acurite's pricing and release dates in advance so they can adjust their marketing plans.  I'm sure La Crosse, Ambient, and others are listening very closely.

Just because they aren't saying anything isn't justification for all the crazy talk that's been posted here.  My guess is that some are trying to goad Acurite into talking.  It doesn't seem to be working.

All the crazy speculation will soon be irrelevant.   
(Edited)
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Jack Canavera

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All the speculation and concern about the lack of availability of the Atlas, with the those saying they are bailing won't affect AcuRite's stance on delivery of this product. It will happen when AcuRite feels the product is ready.  I commend them for the cooler heads that are prevailing in corporate to make sure this product is truly ready for market.
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caredlands

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Doesnt appear like a Christmas 2017 will happen !!!!!  Acurite has been good to me -- working with me to fix one of my defective units -- however i dont think all this has been handled right - which has caused them to lose perspective customers -- Just my two cents
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Alan

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The paucity of information from Acurite about the status of the Atlas products is certainly annoying for potential customers and has not been good for Acurite's overall credibility. However, if the discussion in this thread proves anything it is that there is no lack of interest in the Atlas. If someone felt they wanted or needed a weather station right away, they have already moved on. For the rest of us still waiting ... if the Atlas is ever released for sale and proves to be a good product at a reasonable price, we will forgive and forget and happily spend our money.
(Edited)
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Alan

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Late summer / early fall has come and gone. Black Friday has now come and gone. Still not a word from Acurite about the Atlas availability or prices. I guess I shouldn't ask Santa for an Elite this year huh?
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Edward Ward

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Supposedly spring or June or there abouts.
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AcuRite Rachell, Employee

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Hello Josiah,

Edward is correct, we plan to launch the Atlas line in Summer.  Please let us know if you have any other questions. Thank you.
(Edited)
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Dicky Miller

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And to think I had a Sony betamax, wouldn't that make me an expert on beta testing?!!?
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S L N Reddy

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kindly let us know whether the Accurite Atlas can be used in countries like India & other Asian countries with respective time zones &time settings.
S.L.N.Reddy
******@gmail.com  (removed by admin due to privacy concerns)
(Edited)
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AcuRite Jennifer, Employee

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Hello S L N,

Please understand that currently the My AcuRite and it's products are only supported within the US, Canada, Australia and UK. As we expand into other areas we will be making adjustments to the program to allow for these types of things that might appear in other countries/languages. We do not have a time frame of if or when this will happen. We recommend checking back in the future.
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S L N Reddy

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I am eagerly waiting for the product to be used in India, as my present model#02036WB, 02037 is not working here due to lack of time zone  in it for India.
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AcuRite Rachell, Employee

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Hello S L N,

You should be able to manually set the time on this weather station.  Press the SET (Gear and Wrench) button to enter manual setup mode. The time zone will begin blinking.


To adjust the currently selected (flashing) preference item, press and release the “Up ” or “Down” buttons.


To save your adjustments, press and release the “ Gear and Wrench” button again to adjust the next preference. The preference set order is as follows:


TIME ZONE (PST MST CST EST AST HAST AKST)


AUTO DST (Automatically adjust time -/+ on DST dates)


CLOCK HOUR


CLOCK MINUTE


CALENDAR MONTH


CALENDAR DATE


CALENDAR YEAR


UNITS: TEMPERATURE (oF or oC)


UNITS: PRESSURE (inHg or hPa)


REFERENCE LANGUAGE (English, Spanish or French)



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caredlands

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You guys aren't doing any testing - by giving it to a few customers to test for bugs/errors/problems before selling to the general public  ----  Would think it would be wise to ---  since your making such a great leap forward.  Would think you would want to make a good first fist impression  --  be nice if it was the ultimate weather station with all the features to please the weather geeks.  I would be willing to be a tester of the Atlas/Elite.  --  I already was the one to bring it to Acurites attention the problems with your model 06027   ---   Ask Matt
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AcuRite Jennifer, Employee

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Hello Caredlands,

If you are chosen to be a Beta Tester someone will be in touch with you regarding this.
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® Ed Afonso✓

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Sign me up for Beta Tester.
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AcuRite Jennifer, Employee

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Hello Ed,

Please fill out the information in the link below. If you are chosen to be a Beta tester someone will be in contact with you.

https://www.acurite.com/learn/community/product-testing-panel?_ga=1.122430274.852559020.1465306979
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Dicky Miller

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Just my luck bought the 5-in-1 Pro + with two sensors and lightening detector about 3 months ago!! But will buy the new Atlas when ever it comes available!! Would love to be a beta tester but so would a million other people also!! I have signed up several times but it probably doesn't matter.
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Dicky Miller

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Anyway I can't wait!!
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AcuRite Rachell, Employee

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Hello All,

Everything we can provide at this time regarding the Atlas system will be found at the link below.  Thank you.



https://www.acurite.com/atlas-environmental-monitoring-solutions?utm_source=acurite&utm_medium=b... 
(Edited)
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caredlands

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I have looked at this before --  however it didn't mention anything about the anenmeter being able to be detached --  on another site it was mentioned that it could be.   Could you find out ------
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AcuRite Jennifer, Employee

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Hello Caredlands,

All the information we are able to provide is in the link above. If the information is not in that link it will be released at a later date.
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Roger Grant

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Sylvain Cadieux

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Any update about the sales or pre-sales of Elite and also the approximative price for each model.  I hear originally, that info will be available end of march, any new date ?
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AcuRite Jennifer, Employee

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Hello Sylvain,

At this time there is no further information on the Elite system other than what was posted on this thread.  There are no specified dates of when we will be releasing more information, or when the system will come out. Thank you.
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caredlands

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How is the Beta testing going ????
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Rick

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They keep pushing the release date because I guess they need to get rid of the old stock? They said April/Spring, but if you notice they are having sales on weather stations. Trust me I'm waiting for it even tried to beta test. All I hear are Crickets. I have other houses to setup (setup 9 houses so far and 3 waiting) and have people asking which 1 to buy. I've told everyone to hold off until Atlas comes out and what the pricing is. We are all in the same boat no paddles and blind folded no clue what's going on. lol
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AcuRite Jennifer, Employee

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Hello Rick,

We will be releasing information on the Atlas system at a later date. Thank you.
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Dick Daigle

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Acurite wins the award for most generic replies ever....
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Gene Merritt

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In the last two weeks I've been checking out both Ambient & Davis although Davis has some funky software issues with Mac users. 
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Rick

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Davis rocks very well built and great customer service. Davis said they are starting to get a lot of people leaving acurite.
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Gene Merritt

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Not surprised.
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5150Rick

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I wonder if we could get Davis to offer an Acurite trade-in credit towards a new Davis station?
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JBDragon

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My 5 in 1 has worked great for the most part.  Best of all, I got it from Costco for under $80.   I did get the pro option but it failed after a short time, and so put it back to stock again.  It's pretty actuate and reliable.  I don't use their software.  I use software called Meteobridge that you Flash on a Mini Router.   It uses very little power and it's almost set and forget.  The last auto update screwed something up and I started getting e-mails from some places about not getting data, so I logged into it, and easily rolled it back a version and all was good once again.     It just works and works and works.  I have mine mounted above my Antenna which is on the roof of my house. So I don't have issues with crap getting inside of it and causing issues, or anything like that.  

Davis wouldn't give you much in a trade in.  Like I said, I got mine for under $80 NEW, what do you think Davis would give you?  $10 off, if that.    I can compare my Data to a Davis Station near by and it's pretty close if not dead on with temp and so forth.    So a fraction of the price and working as well, how can you go wrong.  So I have some hope for the new weather stations.  Hopefully, cheaper, but just as good or better then Davis.  
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Rick

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The Million Dollar Question! LOL  Acurite advertised the Elite to be released in April of this year, but now has pushed it forward to end of Summer or Fall. As I live in Florida I would loved to have this before Storm Season :(

They told me to sign up for Beta. I did... All I hear is crickets.  I've contacted Davis for information on their Davis Vantage Pro2 I'm starting to get tired of the run around from Acurite. 

Now Jennifer with copy and paste the usually but I'll save her the time.

"We will be releasing information on the Atlas system at a later date. Thank you."
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AcuRite, Official Rep

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Thanks so much for your continued interest in our upcoming Atlas family of products. We’re thrilled you’re as excited about its pending release as we are! We’re anxious to get these new products to you — our valued customers — and we also want to do right by you. So we’re doing everything we can to ensure our new Atlas family of products performs to our expectations with the goal of exceeding your expectations with the final product. Thank you for your continued patience. We know no one likes to wait (including us!), rest assured, as soon as we’re confident we can deliver the high quality products you deserve, you’ll be the first to know! 
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Rick

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Please stop lying to us. Tell us the truth about what's going on. We are paying customers. We make your paycheck!!!
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caredlands

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do u have a ballpark figure ????  of when it will be ready for sale


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AcuRite Tori, Employee

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Hello caredlands,

We do not have any further information at this time. Once we have more information on the new Atlas family of products we will be sure to let you know. Thank you for your interest. Enjoy your day! 
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JBDragon

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You may want to go look at some other company's with real products for sale!!!  Who knows how long of a wait it'll be or the prices.  Lots of other company's selling weather stations.  Davis for example is really popular.  See them all over.
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Mirwin2

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Carelands, this is the latest regarding the release:

"AcuRite Tori, Official Rep
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Hello Everyone,

We are expecting the release of the Atlas to be late summer/early fall. For further information we would recommend signing up for email updates in the link I have provided. Have a wonderful day!"
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JBDragon

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I have the 5 in One for a few years now and just found out about these newer ones.  This isn't the first company to announce a product and say it'll be around around such and such, and then get delayed over and over again.  So my guess is late this year.  Oct/Dec time frame.  It is pretty annoying to announce a new product, say it'll come out at a point THEY picked, and then blow right on past that.  Better off to say nothing at all then piss off your customer base.  Yet so many company's do just that.    Better off to give a late launch date, and then surprise everyone of it coming out sooner, because if you fail, at least you still look OK.   Instead the company's play these games.

My 5 in 1 is still working, though I had to remove the Pro Upgrade solar panel that I had on it as it failed and go back to the stock one.  The sun beating down on it just doesn't seem to hold up well. I also don't use their software, I use a program called Meteobridge.  Go Google it.  But basically it's weather station reporting software that you can FLASH onto a small cheap router.  It supports a bunch of weather stations and will report the weather to a bunch of locations.   The great thing is it's always running, on a device that's low powered.  It's almost a set and forget device.  I don't have to leave my Windows Computer always running as it's far, far, far more power hungry.  I hope they update the software to support these new weather stations in the future.
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5150Rick

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Tori - you specified that you expect to release Atlas in "late summer/early fall".  Can you at least confirm that you are referring to this year?  If not, could you confirm that you expect to release sometime within the next five years?
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Jack Canavera

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The product line was announced at the CES show in January 2017.  it was expected to be released in April.  Lots of companies make product announcements at CES.  Not all of them have the products ready for release at the time of the show.  The issue is the Atlas line hasn't been released for sale.  Obviously after being burned on the initial release date and some subsequent pushes of that date, AcuRite has nothing to gain by providing additional dates.  

From a marketing standpoint if they project too far out they lose sales, and if they push too early, folks are unhappy.  We do know however (as stated in a different thread in this forum) that preliminary sales data recently got mistakenly displayed by Amazon.  So if the information is there at Amazon, you have to come to some conclusion that it probably is close.  

In the mean time understand that after the problems that occurred with the Smarthub and My Acurite software release in the summer of 2016, AcuRite folks have learned a lesson and definitely will not let this product out into the retail market until they have complete confidence that the product will perform as stated.  They have a lot more to lose by pushing out a product before it is absolutely ready, than upsetting some folks by not releasing it on their early broad projected dates.  

So its obvious that you won't get apologies for missing a projected timeframe if the product isn't ready.  And you won't get anything concrete if there is still ongoing work on the product or software.  None of us here know the available resources that Acurite has nor do we know what issues if any are outstanding.  

The bottom line is complaining here will not move anything along and we can only hope that the extra time means that AcuRite is being very diligent about releasing a good product line.  While the bean counters would probably love to be cashing in on the product investment, there are cooler heads in corporate understanding the damage to the corporate name if this product fails to perform.  I commend them for being diligent in the process.  For those who feel they can't wait, then move forward and find yourself another vendor.   No need to stick around here complaining.
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Kenneth R Rose

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You sir are absolutely right...I almost find this forum comical.Personally it doesnt really matter to me...when or if it's ever released to the public.
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paulg

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Jack, If management had released a version of your explanation there would have been a lot more tolerance and positive sentiment among Acurite's current and future high-end customers. The way it was handled just created a sense of mistrust in many in that group.
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Kenneth R Rose

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You sir are 100% correct
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Jack Canavera

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Paulg, If you read the various comments from AcuRite support reps in many of the threads on the Atlas product and its availability, almost everything I wrote above has been mentioned by them.  They have explained the fact that they recognize they had problems with the Smarthub and MyAcurite software, they have said multiple times that the Atlas units will not be released for sale until they feel that they are throughly tested, they have noted the issue with Amazon and the release of the marketing data accidentally.  So for all intents I have added some of my between the lines interpretations of their very public statements.  I really added nothing else that wasn't available in their postings in this support site.  No one likes missed dates for availability of products but I still contend that I'd rather deal with the fall out from that missed date than a defective product.  Once the product gets released the late delivery will soon be forgotten.  You don't forget however a product that you pay your $$ for that is defective.  
(Edited)
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Rick

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Right on Rick!! Love it. This whole thing has been a disaster for them. Their employees don't even know how to respond anymore. This has turned into a PR disaster for them now as acurite is getting bashed all over the internet for this atlas / elite issue not just here. They have lost control of this issue. It's just a funny joke now so many of their customers are looking at different weather stations. Sad they refuse to care about their customers and looks like they don't care about themselves either for letting this drag on.
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caredlands

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I think it shouldn't of been announced until it was ready for sale and delivery. It's been almost a year and nothing. Should of taken private surveys as to what kind of weather station people wanted- then go forward with the most wanted features. One should check out Weather Flow Weather stations . I have bought that AIR station. They have been more upfront with progress. Although I am waiting on the second part of my station called -SKY which measures wind and rain among other weather stats with no moving parts
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Bryan Loper

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I have moved on to another product line. I have had trouble with my 5 and 1 since the upgrade back a few months ago. This has thrown up a red flag to me. AcuRite has been ok for my starter system, but I decided to spend more money and move up in at least a more reliable product. RainWise was my system of choose and could not be happier with the product. Quality and customer service is suburb.

I really see a lot of problems for AcuRite in the future. Customers want direct responses and feedback to their concerns and questions. We all know that word of mouth is the best tool for business..........and this has not happened!!!!  Good Luck AcuRite, hope your future is as bright as mine is with my new RainWise equipment 

(Edited)
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Henry (Hank) Dorn (KWAEDGEW6)

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I've worked for a company that announced a target date of a particular product only to have the date "slide" time and time again.

During the development and testing stages of our product we faced unique challenges that hit us out of left field--and delayed getting the product to the customer! Customers were disappointed and some lost a lot of money because we missed our schedule ! 

Those challenges to deliver the best product we could took our entire team (management, employees, manufacturing resources) a lot of time to test, fix, test again. Sometimes we had to test again after some obscure test discovered an unforseen problem ! 

But in the end, our product was superb  and became another market leader. Customers came to understand that we encountered a lot of  "unknown unknowns" during our product developmental phase.

I've come to understand that it's really hard to hold to a particular date and I think we AcuRite customers should have patience and understanding of the complexities and pressure AcuRite's own product developmental team is facing.

When the AcuRite Elite weather stations were announced by AcuRite, I enjoyed the press releases and looked forward to a 2017 summer release. A season or two late is perfectly fine with me--given my understanding of product delays. 

Let's all take some time and thank AcuRite's entire team as we all work through the growing pains and frustration that comes along with the invention and marketing of a new and exciting new product.

Over the years I have been a weather enthusiast, AcuRite has gained my confidence and loyalty. Their kindness, technical competence and leadership in the world of weather stations is something I am truly grateful for.
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Rick

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You must work for Acurite. Too well written.
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Henry (Hank) Dorn (KWAEDGEW6)

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Hi Rick, I'm just an appreciative AcuRite customer--that's all ! I worked for Boeing in production.
(Edited)
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AcuRite Jennifer, Employee

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Hello All,

We do appreciate that you are excited about the Atlas system. We are as well. We want to make sure we have a product that meets your expectations, and you are happy with.  When we have more details we will be happy to let you know about them. Our original release date was in the summer, we have moved that back to summer/ fall of this year. The reason for this is we want to extensively test and make sure the product is functioning as designed. We have learned a very valuable lesson from the migration, and do not want to make the same mistake again. We know that our customers do not want to have to go through this again as well. We do appreciate your understanding in this matter. Please let us know if there is anything further we can assist you with.
(Edited)
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JBDragon

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Of course.  There's Alpha Testing, which is internal only, then it spreads out to more people for Beta Testing to workout more bugs from a larger group, and then the release version which you'd be using buying the product.    Since this product was suppose to be released already, one can only assume a Beta tester maybe found a issue?  Who knows, but for sure at this point, it would be under Beta Testing.  It would be foolish to announce a new product and set a date when it's still in the Alpha testing stage.  

How many Beta testers there are?  How long they have been testing for?  Who they are?  You'll never know.  At this point in time, I wouldn't think they would pick anyone new.  You never know.
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Dicky Miller

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Good point!!
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caredlands

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I wanna be a beta tester
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Kenneth R Rose

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If there was something to test...next
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caredlands

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Funny
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JBDragon

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Again, I'd rather company's say it's going to release such and such time which is later then they think it would ever be, and then surprise everyone when it's for sale early because there wasn't any issues you didn't expect.   

Think of it this way, on Star Trek, Scotty was known as the "Miracle Worker". How he always gave a repair estimate by a factor of 4.   Get it done sooner and now he's the "Miracle Worker".

https://www.youtube.com/watch?v=t9SVhg6ZENw

Why don't company's just do this?  Say it'll come out in November, and it come out in September!  Wow, now you look great.  You were able to get out out sooner.  If you have issues and delays and it doesn't come out until November, you still seem like a good company. If instead it's a Delay, Delay, Delay by your date YOU set, you look bad.  Yet another idiot company that can't deliver when they say they can.  Can't trust them, go with someone else!!!  It's a pretty simple thing to do.

I wish company's tried to be more like Apple in this area.  Keep quite about anything NEW until it's about ready for release.   The few times you have to announce something early because the market rumors are going crazy, and you announce something coming out in 6 months, the Apple Watch, or now the HomePod, not coming out until December.  You can count on the HomePod coming out in December.  Not Jan, Feb, or March next year.  You may have a hard time getting one as demand is higher then supply, but they will be out then and getting sold.    Why other company's can't seem to figure this out?  If you're going to announce something and set a time frame, you better have it out by then.   It really is pretty simple.
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John Z

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JBDragon,

Product development is seldom the linear, surprise-free process we all wish for, especially when the goals are ambitious and challenging. Hank, above, understands that. So do I.

Jennifer's response is remarkably candid. Respect her and AcuRite for that, and let them work to make this product absolutely right.
(Edited)
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JBDragon

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Come on, it's a weather station, not rocket science.   Putting out a late date and then possibly releasing early is not linear.  If you can't set a date and stick to it, then set no date at all.  If you have to say anything, say it's coming out in the future, just not when.  The future could be 1 month or 1 year, but at least you haven't broken your set date.   Trying to defend this is laughable.   You're part of the problem in why so many company's keep doing this crap, because people like you think it's acceptable. It's NOT!   You either set no time frame or set a date you can't possibly blow past.  Then you're never late!!!  This is really pretty simple.  

See I get what they're trying to do.  They set a date, People hold off on buying a new system from someone else, then it gets pushed back and back and the same people hold on and on .  That is why it's done.  Pretty sure they knew they were never going to hit the release date.  They just drag you along, it's almost here, OK, now it's almost here.  Soon, it'll be ready, just wait.  Hangup's, HAHA.  Ya right.
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JBDragon

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See you get it exactly!!!  Why is so hard for others to understand?  The excuses around here are really pretty weak.  I'm sure they have excuses for everything in life.

As I have said, Don't be late for your own date!!!   
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AcuRite Jennifer, Employee

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Hello JBDragon,

We are sorry you are frustrated by this matter. We have put general information out about the product due to us being at the CES trade show in January. Some of our customers go to this, and it did feature the Atlas systems. Some of these customers are registered to the community forum. We decided instead of people asking questions about the Atlas system we would release some information regarding the system. This is what we have done. If you view our website and the link for the Atlas systems it does say it's coming soon. It does not have a specific date, and we have never released a specific date.  This is going to be based on perception. Some people look at coming soon as 2 weeks, some look at it as 2 months, and some look at it in 2 years. We do intend on releasing the Atlas system this year.  We did not want to leave our customers high and dry after the CES show without any information. As I stated above we want to do extensive testing on this to make sure it is functioning correctly, and if that means the release is pushed back it is something we will do. We do not want our customers upset with their new product that they purchased. We pride ourselves in our customer service, and support that we offer.
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Rick

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Acurite did set a release date of April 2017 and I believe it was the 14th?.
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Kenneth R Rose

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Correct....not
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caredlands

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Jennifer no accurite hasnt said will be ready for example November 2 2017 but it has said it will be ready in early spring. - early summer. --- late summer early fall so the above statement isn't completely truthful
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John Z

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JBDragon,

I have walked many miles in their shoes. I suspect you have not. Have a great day.
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JBDragon

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I have, and it it would be unacceptable where I work.  But you go ahead and keep making lame excuses.  Have a good day yourself.