Weather Station Temp & Wind frozen

  • 2
  • Problem
  • Updated 2 months ago
My 5 - 1 is "frozen" constantly reporting that the current temp is "34 degrees and the wind is 4  mph".  It has not changed in several days, and I do know the conditions have changed.  The batteries in the 5 - 1 are were fresh when last checked (a couple of weeks ago), and the remote displays are plugged in.  Please help...is there a way to check or reset the system??
Photo of Rick Witt

Rick Witt

  • 13 Posts
  • 3 Reply Likes

Posted 3 months ago

  • 2
Photo of Ledrak

Ledrak

  • 1458 Posts
  • 327 Reply Likes
Rick are you seeing these readings on your display or online?  A lot of the displays will keep showing the last readings if they loose connection with the sensor.
Photo of Rick Witt

Rick Witt

  • 13 Posts
  • 3 Reply Likes

On the displays. Would unplugging the displays reset them forcing a new connection?

Photo of John Z

John Z

  • 895 Posts
  • 186 Reply Likes
Rick,


Sometimes the ABC switch in a 5n1 will become tarnished by exposure to weather. If it "jumps" to a different channel, because of tarnished contacts, your displays will not respond to it. Gently sliding that switch back and forth, returning it to its original position, often clears that up.
(Edited)
Photo of Rick Witt

Rick Witt

  • 13 Posts
  • 3 Reply Likes
I will ck the switch and the battery freshness while I'm up there.
I've unplugged the displays (both), no change.
Thank you.
Photo of John Z

John Z

  • 895 Posts
  • 186 Reply Likes
Rick,

Before you go climbing, exercise the ABC switch on one of your displays. If you can find your 5n1 on an unexpected channel, that is confirmation that the switch in the 5n1 needs a little TLC. It may take a few minutes on any channel to sync up.
(Edited)
Photo of Rick Witt

Rick Witt

  • 13 Posts
  • 3 Reply Likes
Thanks, John.
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6236 Posts
  • 197 Reply Likes
Hello Rick,
If you continue to have this issue after trying John Z's suggestions, please verify you are using the battery recommendations and try the troubleshooting steps listed below. Please let us know if you continue to have this issue. Thank you.

Batteries:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.

Hard reset:
- Bring both units side by side and remove all batteries, unplug display if it has an ac adapter
- Change the ABC Switch to a different setting and ensure that both are on the same setting. example - If on A, move both to C
- Place batteries into the outdoor sensor first
- Place batteries into display
- Allow units to sit side by side until they connect.

Photo of Rick Witt

Rick Witt

  • 13 Posts
  • 3 Reply Likes
Hi, Rachell.  I brought the unit in Sunday night.  I reset it & changed the batteries (the old ones were still good).  I also changed the ABC switch to "C" on the weather station & my 2 monitors.  It seemed to work.  I put it back outside last night.  Now I'm waiting to make sure it stays working...Thank you.
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6236 Posts
  • 197 Reply Likes
Hello Rick,

I am happy to hear the issue was resolved. Please let us know if you have any other questions. Thank you.