weather station 02038 shows all outdoor info is wrong. its like the sensor is malfunctioning. i have tried to calibrate it but it wont.

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  • Updated 2 years ago
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chris schnitz

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Posted 2 years ago

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Ledrak

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Chris this does not sound like a calibration problem. First I would start by making sure you are using good and proper batteries. Bring the outdoor sensor inside by your display unit and remove the batteries and power adapter from the display (if using). Make sure both sensor and display are set to same ABC channel. Install the batteries in the sensor ,then install batteries or power supply into display and then push the reset button in the back. Then follow all set up instructions as per manual. Leaving sensor and display near each other for several hours they then should read same temp. if they do then relocate sensor outdoors.  If not you may have a defective sensor. Good luck.

https://www.acurite.com/media/manuals/02038-02041-instructions.pdf
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chris schnitz

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i tried this a few times and it reads fine inside but when i put it outside it reads -40 evry time.
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AcuRite Rachell, Employee

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Hello Chris,
We would recommend trying the troubleshooting steps listed below.  If this does not correct the issue, the sensor would need to be replaced.  Please let us know if the issue continues.  Thank you and Happy holidays!


Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4oF/-20oC) in sensor.

Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

Mixing different battery types (brands, old/new, etc.) is not recommended.

Hard Reset

-Remove batteries from both units
-Change the ABC switch
-Place batteries in the sensor first, wait unit the sensor flashes
-Place batteries in the display, let the two units sit side by side until you read outdoor information
-Wait unit the units connect before placing them outside