Weather data not transferring to computer

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  • Updated 1 year ago
I am having problems transferring the data collected on my hweather station. When I connect to computer, it shows that it is connected but sometimes it transfers; other times, after much time, it times out. Any suggestions? Thanks
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Daniel W. Conway

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Posted 1 year ago

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AcuRite Rachell, Employee

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Hello Daniel,
What is the model number of your display unit?  Are you using Windows or Mac?  What is the version of our software you are using? Thank you.