Upgraded 5 in 1 Sensor with Pro+ Add-on #06003RM/5N1DSSA

  • 1
  • Problem
  • Updated 5 months ago
Display connects on either of the ABC switch settings. Display shows outdoor temperature, %humidity, wind direction but no wind speed or peak wind speed.
The 5 in 1 Sensor worked great, all outdoor readings, before the upgrade was installed on January 5, 2018.
I have done the hard reset 3 times without any luck on getting the wind speed to register. Display is Model #01533.

What is the next step?

I have a call in to support.
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glruff

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  • unsure of what to do next.

Posted 5 months ago

  • 1
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AcuRite Rachell, Employee

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Hello glruff,
I can see you did speak with an AcuRite Loyalty Team member.  We apologize for any inconvenience you have experienced. Please let us know if you have any other questions. Thank you.
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glruff

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Can you advise when the replacement unit will be shipped?
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AcuRite Jennifer

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Hello glruff,

We can see that the representative you are working with was waiting on some information. Once they have the requested information they will be able to submit a warranty claim.