• 1
  • Problem
  • Updated 1 week ago
   For the past 3 days I have attempted to reach Accurite about a problem with my new analog thermometer with no success.  On Monday March 5th I was told I was 30th in line - after one half hour of waiting I was cut off.  This happened twice.  The 3rd time I finally gave up after waiting half an hour with the queue hardly budging.
   Yesterday I called, starting at number 28 in line.  After 2 hours and 20 minutes I had advanced to number one.  I heard the phone ring, thinking 'finally, I don't have to listen to the same tune over and over' and a recording said a system failure had occurred and the call could not be completed.  I didn't hang up, and the message repeated until I was finally cut off.  
   I can't seem to get onto their web site either.  I will think long and hard before buying from this company again, and will advise friends and family  of the same thing.
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Jill Colver

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  • frustrated beyond belief

Posted 1 week ago

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Photo of Fred Flinstone

Fred Flinstone

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It's their "Loyal Customers" service program.  See how lucky you are :)