Two 6002M sensors appear in MyAcurite

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  • Problem
  • Updated 3 months ago
  • (Edited)
I have 6024MA1 Multi-Sensor display, three 6002M sensors, and two 276RM room monitors with water detectors. I power up the sensors one at a time and change their names in MyAcurite (971ES bundle). The two room monitors work well as do two of the three wireless sensors. But when powering up the third wireless sensor I get TWO sensors appearing at the bottom of the web page and I don't know why.
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HotDog88GT .

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Posted 3 months ago

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AcuRite Rachell, Employee

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Hello HotDog88GT,
We were able to locate your My AcuRite account however, we do not see and additional sensors. Are you still experiencing this issue? Thank you.
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HotDog88GT .

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A few days ago there was an additional sensor to be added. It was there for several days.
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AcuRite Rachell, Employee

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Hello HotDog88GT,
We can see an extra sensor in Available sensors.  This unit will update if added to My AcuRite. Do you have any other AcuRite products? Do you have any neighbors with AcuRite products?  Please let us know if we can further assist you. Thank you.