• 1
  • Question
  • Updated 12 months ago
Order Number 100270909 has been on order since August 9th. When I log in the system states I have no orders. First of all why? And where is the tracking number. You really should add some type of tracking situation to your website. It's more than frustrating.
Photo of Jay Squibb

Jay Squibb

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Posted 12 months ago

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Photo of AcuRite Jennifer

AcuRite Jennifer

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Hello Jay,

We show that when the order was placed you were not logged into your account. This would be why it would not show up in your orders. There seems to have been a processing error on the order.  Please contact our AcuRite Loyalty Team at 262-249-3259 and they would be happy to place the order over the phone with you.