Tired of my "Indoor temp" display unit being between 3 to 5 degrees off.

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  • Updated 1 year ago
My indoor display unit is showing anywhere from 3 to 5 degrees off.  I have done lots of steps mentioned here on this forum and also discussed this issue on Facebook with one of your reps but after a few chats, he never responded back.

I have this mounted exact height and approx. 2" away from my home thermostat and after that I have one of your remote sensors mounted next to that.    Indoor temp shows exact on the home thermostat and your remote sensor.. Both showing 71 degrees indoor temp.  Your display unit shows 76 degrees right now.  I have tested the wall with a infrared thermometer just in case my wall is for some unknown reason has some heat differences but nope, all is good yet your display is wrong..   My display model number is 02032C
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John Kanellos

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Posted 2 years ago

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AcuRite Rachell, Employee

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Hello John,

I wasn't able to locate your conversation on Facebook so I apologize if I repeat anything.  The accuracy rating is +/-2° per unit. If your units are reading outside of the accuracy range, please verify you are using one of the recommended battery brands below.  If you are, please factory reset your display unit.  To do so, you will need to press and hold the reset button located on the back of the display unit for 10-12 seconds until the screen clears.  This will delete your historical data saved in the display unit.  Please let us know if this issue continues.  Thank you and have a great day!
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John Kanellos

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Sorry I didn't reply sooner but obviously you didn't read my entire post.  I have done everything mentioned.

Anyways I have found out that having the backlight set to high, the temperature becomes a 5 degrees higher .  Having it set to low will have a 2 degrees difference.    Now doing some digging here on this forum, I found that one rep has stated to adjust the indoor temp to be equal to the other devices I have..  
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AcuRite Tori

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Hello James Loso,

A light can cause the temperature to read high. Please make sure you are using a high quality standard alkaline battery. It is important to install the display at least 3 feet (.9 m) away from electronics that may interfere with the wireless communication, such as: TVs, Microwaves, Computers, Laptops, Fluorescent lights, Refrigerators, Cordless phones, USB-powered devices like webcams & keyboards. Make sure the display is not by any heat sources as well. The temperature accuracy of this product is +/-2 degrees. The humidity accuracy is +/-5%. If you are getting readings outside of the accuracy standard after comparing, please contact our AcuRite Loyalty Team at 262-249-3259. Thank you.
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james loso

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i have measured the indoor temp with the display on, and off. with it off, the temp reading is just about right on. with the display on, ( at 30%) i am off by about 3 degrees. with the display on ( at 100%) I am off by about 5 degrees. There seems to be a design flaw with this product. you should have made a adjustment on this unit to compensate for this error.
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AcuRite Tori

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Hello James,

Any light can potentially add heat. Which may result in a higher temperature but nothing drastic. You do have the option to calibrate the indoor temperature with some of the displays. We do appreciate your feedback, thank you.
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james loso

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thats a big help. Are you planning on fixing this issue, or are you just going to keep a defective product on the market?
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AcuRite Tori

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Hello James,

We do understand your concern. AcuRite products are constantly being reviewed for future updates. Many of our features are ideas that have come from our users so this has been mentioned for consideration in future development. Thank you.
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Vincent

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i am having similar issue of the indoor temp showing about 8 degrees high.  I have reset the unit as ive only had it for a couple of days and its quite agrovating
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AcuRite Jennifer

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Hello Vincent,

What is the model number of your weather station, and what are you comparing the readings to?  When comparing temperature, humidity or other environmental readings against other sources to determine accuracy, the comparative source MUST be in the exact same location where the original measurement is taken. 

Information on the television, radio, computer, or mobile app is NOT a valid source for comparison, because environmental factors fluctuate a great deal between different locations. Data from these sources may be for locations that are several miles away from where you're taking a reading.

When testing a product against another product for accuracy, be sure to allow products to sit undisturbed (without handling) side by side for a minimum of 30 minutes to allow the products to acclimate to the environmental conditions. 1-8 hours is ideal for humidity testing. Also be sure to take into account the accuracy standard/tolerance for different products.

To learn more about AcuRite accuracy, visit: http://www.acurite.com/accuracy