Thanks for wasting my time

  • 1
  • Problem
  • Updated 4 months ago
I have a defective outdoor sensor for a 02045W that I received this past Christmas.  Called their number.  There is a recording saying that number is not in service and to call another number 262-729-4852.  I was on hold for over 4 hours, then got a message saying their phone system was having problems and then it hung up on me.  I'm starting to think these things are some kind of Chinese scam!  I'm going to try and return it to Home Depot and get my money back.  Too bad you don't sell time machines so I can get my 4 hours back.
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  • 2 Posts
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  • pissed off

Posted 5 months ago

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AcuRite Rachell, Employee

  • 6284 Posts
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Hello Brad,
We are very sorry for any inconvenience you have experienced trying to reach the AcuRite Support Team.  Due to the overwhelming response to the launch of the new AcuRite Access, our call volume has greatly increased. We are happy to assist you with your weather station.  What issues are you having? Thank you.