temperature stuck

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  • Updated 7 months ago
Bought a model 00615 weather station on Black friday sale 2017.  Outside temperature is constantly freezing up.  The first time it happen I had sensor about 100 feet away and thought that was the problem so tried a different channel and reset it.  Worked for a few days and temp stuck again (not on the same temp).  I moved the sensor about 30 ft. away.  Again after just a few days the outside temp would stick.  I've changed batteries in both units, synced it up as directed many times and tried all 3 channels.  The sensor is 30 ft away with only a window in between yet I can only get a few days before it locks up and it's never been the same temp that it locks up on.
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Mark Riley

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Posted 7 months ago

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Fred Flinstone

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sounds like a bad sensor.  Register the product and they will send you a new one.
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AcuRite Jennifer

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Hello Mark,

What type of construction material is the house made of? Are the windows Low E windows? What is the name brand of the batteries you are using in the weather station? Where was the weather station purchased?
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Mark Riley

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My house is standard frame house with vinyl siding with standard anderson double pane windows.  I started with new Rayovac alkalines, after the first two times of resetting everything and only getting a good reading for 3-5 days I noticed the battery icon show half so I switched to brand new duracell alkalines but everything remained the same; battery icon half and could only get few days before the outside temp locked up.  I even tried warming the batteries due to the cold but still after a few days I had the same results.  It was bought for me on black friday sale 2017 at Orscheln's in Washington, Mo but since it seemed to work fine for the first 4 days, I threw the packaging and receipt away.  Although I registered it I don't have the receipt or upc to send it back.
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AcuRite Jennifer

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Hello Mark,

Please try the steps below:

You want the display and sensor to be at least 3 feet from electronics such as televisions, microwaves, computers & radios. Follow the battery guidelines below:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4oF/-20oC) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.

If you are following the battery guidelines perform the hard reset steps below:
1.Bring both the sensor and display unit indoors side by side.

2.Remove batteries from the sensor.

3.Remove batteries from the display unit and unplug the AC adapter (if applicable). Once this is done hold the reset button on the back of the display for about 10 seconds. You may need a paperclip or toothpick to press the reset button depending on what the model number is.

4.Wait 1 minute to ensure any remaining battery power is discharged from both units.

5.Change the A-B-C channel on both the display and sensor making sure they both match.

6.Reinstall batteries in outdoor sensor first.

7.Reinstall batteries in display unit second. Press the reset button for an additional 10 seconds. Go ahead and set the date and time once an outdoor signal is received.

8.Let the units sit within a couple feet of each other for 30 minutes when comparing for accuracy
* The display should receive the signal within several minutes.

9.After a connection has been established you may place the sensor outdoors.
*If the signal connection fails after the units are separated try a new or different location for the display unit, the sensor or both.