Temp

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  • Question
  • Updated 6 months ago
  • (Edited)
Outside temp and wind chill is reading-40 can't seem to fix it can someone help please..nothing is reading right on my screen now van someone please help...replaced the batteries and reset
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Karen Osmond

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Posted 7 months ago

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Jonathan Jackson

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I have the same problem. Can anyone help?
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kevin wake

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Just posted a similar problem with a 592txr sensor, same reading -40f. Once the temp of the sensor was below 60f the display started reading -40. Brought the sensor into a warmer room, reading was correct, placed the sensor in the freezer to check, once temp went below 60f, display reads -40f. Repeated test numerous times with the same results. I believe it is the sensor(s) as I performed all of the canned test with batteries, base/sensor reset, etc., etc. Hope this helps.
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AcuRite Jennifer

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Hello Kevin Wake,

We did reply to you on your other thread requesting additional information. Thank you.
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Karen Osmond

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Had to return mine reordered another one
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AcuRite Jennifer

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Hello All,

Please try the steps below in the order they are listed:

You want the display and sensor to be at least 3 feet from electronics such as televisions, microwaves, computers & radios. Follow the battery guidelines below:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4oF/-20oC) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.

Perform a hard reset:


1.Bring both the sensor and display unit indoors side by side.

2.Remove batteries from the sensor.

3.Remove batteries from the display unit and unplug the AC adapter (if applicable).

4.Wait 2 minutes to ensure any remaining battery power is discharged from both units.

5.Change the A-B-C Channel on both the display and sensor making sure they both match.

6.Reinstall batteries in outdoor sensor first.

7.Reinstall batteries in display unit second.

8.Let the units sit within a couple feet of each other for 30 minutes when comparing for accuracy
* The display should receive the signal within several minutes.

9.After a connection has been established you may place the sensor outdoors.
*If the signal connection fails after the units are separated try a new or different location for the display unit, the sensor or both.
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Jonathan Jackson

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I have done all that, couple of times actually as this is the same steps outlined on many other comments.
I have also ensured the unit is clean inside and there is no corrosion on the boards or other contacts.
No change in results. Brand new batteries used to help but no longer do - suggesting there is a fault on the board.
Like others, seems poor that sensor unit needs to be replaced after only 2 years. And seems like MANY others have that problem - suggesting there is a design defect.
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AcuRite Rachell, Employee

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Hello Jonathan,
We are sorry this did not correct your -40 reading. What is the model number of the outdoor sensor? Thank you.
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Fred Flinstone

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Plenty of post about same thing but it is past warranty so you are probably stuck with getting a new one.  I had 3 sensors and all 3 read 1% humidity.  It not design, it's just bad quality parts. 
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AcuRite Rachell, Employee

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Hello Fred,

We are very sorry for any inconvenience you have experienced. We are always updating and improving our equipment. The unit does have a one year warranty however, we are always happy to assist you. Please let us know if you have any other questions. Thank you. 
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Karen Osmond

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The place I purchased it from replaced it
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AcuRite Jennifer

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Hello Karen,

We are glad you were able to get this resolved. Please let us know if there is anything we can do for you.
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Karen Osmond

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I think there should also a toll free number for people who live outside the USA..called the number the comes with the unit and it no longer available...so if you are selling it in Canada shouldn't coast the customers to call when they have a problem
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AcuRite Jennifer

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Hello Karen,

We appreciate your feedback. We will pass your suggestion on to the correct department.