The tech support phone number is a FRAUD. I called a few days in a row and was usually number 27-30 in line on hold. Occasionally I would move up in line to number 25 but I now realize that was only because people ahead of me in line were hanging up. Today I called as soon as they were open and was overjoyed to hear that I was NUMBER ONE in line. That joy turned to anger after sitting on hold for an HOUR AND A HALF until I couldn't take it anymore. The whole time I was told I was number one in line which tells me that there is no one to answer the phone there. That means they intentionally let people call everyday to waste their time on hold. This company is complete shit and I'll be spreading this message as far and wide as I can.