Streaming problem

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  • Problem
  • Updated 3 months ago
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Francois-Denis Simard

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Posted 3 months ago

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Ledrak

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Francois I do not use PC connect so I'm guessing here but did you add your sensor to your Mycurite dash?  Top left of screen  Settings then Devices to Connections I think you would add your PC connect display and then to the bottom of the page Available sensors and here add your sensors.   this may help if you don't have   https://www.acurite.com/media/manuals/my-acurite-pc-connect-instructions.pdf
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Francois-Denis Simard

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Ledrak

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Yes a couple of things first forget about the blinking status lights and the connecting to your router that is for  the smarthub they have nothing to do with PC connect. Second your display needs to be connected to the computer and both need to be running 24/7 in order to post your info online.
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Francois-Denis Simard

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I Try on 3 other computer in my house and all is same. I can read all CVS files , All sensor works . Acurite Software create a copy of CVS files .

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Ledrak

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ok looks like you have the PC connect software working but your streaming is your problem correct? That needs to be set up in the MyAcurite software I believe like I said I don't use the 
pc connect.
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Francois-Denis Simard

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Its usb... very simple normally. I thinks bought the wiifii kit for 5 in 1
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Francois-Denis Simard

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I can just see wind direction and humidity on WU.
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Francois Salva

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AS-tu le smart hub ou le ACCESS? 
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Francois-Denis Simard

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Pc connect
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Ledrak

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Francois  did you have this system up and working or is this a new system?
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Francois-Denis Simard

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New system
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Ledrak

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Ok I wish I knew more about the PC connect system. Looking at your first picture that says MyAcurite I'm still thinking you need to add your display and sensor. To the far right of that screen should be a tab that says "settings" go to that under that you should see a tab "Devices" click on that. I see from your pictures you have your display " Frank station" entered that's good now scroll down to the bottom of that page you should see two tabs  "My sensors" and " Available sensors" do you see your sensor listed in either of them. If you see it under Available you need to claim it if you already have it should be listed under My sensors.
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Francois-Denis Simard

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No just country and postal code...
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Ledrak

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I'm sorry but I never asked is your display seeing your sensor, I mean are you seeing readings on the display?
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Francois-Denis Simard

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Ledrak

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Ok I see that the display is working with your sensor that's great.  now back to the "devices" you need to put in your device ID along with the country and postal code. then I think you need to add it.
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Francois-Denis Simard

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Yep thats what i do.
(Edited)
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Ledrak

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Ok now if you can I sent you a link to the PC connect directions on my first reply to you look at pages 10 through 11 this is where the directions for sharing are if you can follow them it might be better than me going back and forth with you I will stay online in case I can help good luck.
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Francois-Denis Simard

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Thanks for your time Ledrak
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Francois-Denis Simard

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I just need to find the trouble with le Acurite account creation setup detection my Usb Chaney intrument device.
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Ledrak

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On your My acurite account under the settings tab you also have the "share weather" tab that you will need to fill in.
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Francois-Denis Simard

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I can not , all is lock. Acurite device need to detect my usb device before.
(Edited)
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Francois-Denis Simard

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I try to create new account and is same
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Ledrak

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you may need to shut down your computer and then restart it again if you have an account you should not need to make a new one.
here are some more directions from the help file maybe you will find something in here
https://kbase.myacurite.com/web/content/pc-connect/set-up-weather-sharing.htm?Highlight=sharing
(Edited)
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Francois-Denis Simard

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I try the start up procedure 3 times on 3 different computer in the house
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Ledrak

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must be missing something I wish I could have been more help. read through the last help files maybe something will catch your eye
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Francois-Denis Simard

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I trying to change Regional type (; to , ) for csv files