Stopped working with error Device must be registered and be reporting data to claim it

  • 1
  • Problem
  • Updated 2 years ago
I have converted and it was working great. A couple days ago it stopped reporting, I rest the device and removed it. Now when I try to add the device back I get the following error.

  • Device must be registered and be reporting data to claim it
Not sure what to do at this point. 
Photo of Mike

Mike

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Victoria

Victoria, Product Specialist

  • 17 Posts
  • 1 Reply Like
Hello Mike,

I have sent an email to your address on file.

Thanks!