SmartHub 'Retirement'

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  • Updated 3 weeks ago
I recently received an email from Jon Balicki. Even though you are discontinuing service/support of the AcuRite smartHUB on February 28, 2019, I assume the units will continue to work as normal after that time.  I fully intend to continue using the product as I do now, with 10 sensors, and I fully understand that no further support or service will be provided should I have hardware or software issues with those units after that date. I have no interest in replacing my AcuRite smartHUB with an Access unit, which only handles 7 sensors. 
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John Lonsdale

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Posted 3 weeks ago

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Trevor Wyatt

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Yeah, I am using the smarthub and access unit, to have more sensors.  Good question...
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I am also not pleased with this as I have had issues with other Accurite hardware.  The Smarthub has been the only component that has worked correctly since I installed everything a year ago. I have the Smarthub with the 4 zone HD display and 3 sensors.  All of the sensors seem to be a few degrees off, the display froze up and had to be replaced under warranty and now the new one has a ridiculous delay when you try to adjust any settings (like push the button, wait 15-20 seconds before the screen changes).  Honestly, I wish my whole system could be upgraded to something thats not garbage.  I bought AcuRite because i trusted the brand but now having made a decent investment, I realize this is not the quality product I thought it was and I am disappointed.