I got this as a gift and tried to put online without success. I have two 5 in one weather stations with one using PC connect and would like to setup the other at a remote site using this smarthub. I have a myacurite account with my home system setup. This smarthub is not being recognized by the router and I have used a short cord and long cord to separate the units. I have restarted the hub and router a number of times as suggested in other posts. Any help would be appreciated.