smartHUB issues since my ACURITE upgrade

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  • Updated 1 year ago
Ever since the my ACURITE migration took place about 4 months ago on my bridge ive had two issues that have never been fixed and started right after the upgrade took place.

First issue is the barometer on the bridge.
The barometer on my ACURITE webpage and app is correct while the Weather Underground webpage and app is always higher than what my ACURITE is reporting. Shown below. This did not start happening until my bridge got upgraded.

my ACURITE webpage showing the correct data.

Weather Underground showing the higher pressure which is incorrect.


Second issue is the bridges webpage GUI never got updated to the newer GUI that came with the migration. It is still on the old Acu-Link GUI and not the new my ACURITE GUI. Not a big deal, but may be part of the issue with the barometer problem.

Old GUI that never got updated.


This is the issues I have encountered since the migration that took place on my bridge about 4 months ago now and have still not been fixed. The first issue I would like to be fixed, the second one isn't a big deal but might be apart of the issue on why the barometer isn't working properly.

Any help would be greatly appreciated.
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Tyler

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Posted 1 year ago

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AcuSheep

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I just looked at my barometer  as well. My Acurite Monitor Reads 30.23 but my Dashboard and Weather Underground sites say its 29.94 so there clearly a difference. So there must be something wrong, acurite tech please look into this and get back to us....Thx
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George D. Nincehelser

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There's no barometer problem associated with the "migration", other than you might have been switched to a different adjustment method as the new system does not support the "learning method".

I suggest you check your barometric settings in myAcurite to see if you are sending "station" pressure, "adjusted pressure" (aka altimeter), and that if you're sending "adjusted" pressure, that you have an accurate elevation reading.

As far as wunderground goes, be aware they have started adjusting your pressure for you if they think your pressure is not correct for some reason.  I wouldn't worry about this until you have clarified your baro settings in myAcurite and elevation.

It's also possible that your baro sensor has a bias.  The old "learning method" used by MBW often masked a sensor bias.  Again, I'd wait until you've clarified your settings before worrying about this.  If you have such a bias, you can tweak it by adjusting your elevation a bit to compensate.

As for the internal red and white web page, that is not upgradeable as it resides in the boot firmware.  In any case, it's not the cause of any issue with your baro sensor.
(Edited)
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AcuSheep

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I just checked my Dashboard and mine has always been set to Station Pressure, I do understand that WU could be making changes but on my dashboard it also reads the same as WU which does not match my Monitors Station Pressure, So I still think there is a problem with Acurite. and again thx George.
(Edited)
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George D. Nincehelser

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If you've been sending "station pressure", then WU is probably it to what they think is an appropriate altimeter reading.

Acurite is going to display the station pressure with any manual adjustment you might have applied.

There's really nothing going on the Acurite side that would change your pressure other than your settings.
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AcuSheep

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Yes I do understand that WU would be changing it but on my acurite dashboard it reads the same as WU is displaying and on my AR Dashboard it should read what my monitor is reading since my readings go to AR 1st. If my AR Monitor reads 30.23 so should the AR Dashboard, and it does not match.
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George D. Nincehelser

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By "AR Monitor" I assume you are talking about the display?

The displays have their own baro sensor.  Many models use the "learning method" on the displayed pressure reading which might result in something that will not always match.

I'm having a real problem parsing your sentences, so maybe I've got this wrong, but readings do NOT go to "AR 1st".  Readings are sent to myAcurite and wunderground independently by your SmartHUB.
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Pullman

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I've been attempting to get WU to adjust the barometer readings down .21 as they are receiving the correct data. I've personally seen the correct barometer reading show up on WU only to be upgraded to the higher reading. Their adjustment is just plain wrong as there are at least six stations within six mikes of my location. Repeated requests fo WU only result in an automated response stating they adjust the reading for local. (I'm 18feet above sea level so their response is absolute nonsense. Repeated attempts (form and email) always get the automated response from WU. There appears to be no way to get a real person at WU anymore. I've used WU since they were college students in Chicago 20+ years ago and I've never had such lack of technical support. This would appear to be a direct result of the Weather Channel buying WU. I wish Acurite would give us the option to send data to other networks including APRS. My third sensor system is a Davis unit and it feeds APRS and WeatherNation.
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AcuRite Jennifer

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Hello Pullman,

We appreciate the feedback, and will consider this for future product development.
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Jon008

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To fix pressure from being high on Wunderground but not high on the dashboard of myacurite, you will first need to go to "SETTINGS" then "DEVICES" then (under ADD) "EDIT"

Scroll all the way down to the bottom of the page, click the button of "ADJUSTED PRESSURE" then go up just a bit to "ELEVATION" (FT) and run the number down to NEGATIVE (-50 FT). Try this and let it go for about 15 minutes, if this isn't quite right, adjust one way or another slightly. This will fix Wunderground and Myacurite to read the same.
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AcuSheep

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That's not what my issue is . This is what I'm saying. My display that gets its info from my 5 in 1 reads a barometric pressure of 30.23 but my Acurite Dashboard reads 29.94 if the 5 in 1 is sending the same pressure to my hub and my display why does my Dashboard read it so different.
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George D. Nincehelser

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The 5n1 sensor does not contain a baro sensor.

The baro sensor is in your SmartHUB.  Your display has its own baro sensor.

Depending on the the display model, the reading on the display is often adjusted via the "learning method" which may not exactly match what you see on myAcurite or wunderground.

Wunderground displays altimeter.  myAcurite will display either station or altimeter (i.e. "adjusted") depending on your settings in myAcurite.

What actually shows on the display is not involved at all.
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AcuSheep

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Thanks George now I got it
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Jon008

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The 5in1 does not have a pressure sensor, the display and smarthub each have their own independent barometer.
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AcuSheep

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There you go. Thanks for the straight up answer
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AcuRite Jennifer

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Hello All,

The pressures are calculated different on each device therefore they may never match. The display goes through self-calibrating pressure. This is the 14 day learning mode used to estimate your altitude and adjust the pressure. The smartHUB has 2 different pressure settings on it. The station pressure is the exact measurement that is taken by the smartHUBs internal barometer. This does not include any adjustment for altitude. The adjusted pressure which is the default pressure used on My AcuRite is a pressure that has been adjusted for altitude using the address or postal information that is entered in your device profile on My AcuRite. If there are any calibrations on My AcuRite these calibrations will not transfer to Weather Underground. This is because the readings being sent to Weather Underground are coming straight from the smartHUB and going directly to Weather Underground.
(Edited)
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Jon008

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Good morning Jennifer. I'm not sure what is different with my hub, but when I adjust elevation with the altitude setting, it calibrates the reading, and also sends correct info to Wunderground. I also informed Larry Meadow of my discovery, and he said he would look at it, but I didn't hear anything further.
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George D. Nincehelser

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It depends on your definition of "bad data". A fixed bias is trivial to remove through stastistical methods. However if too many people muck with it at the same time, a n unfixable mess may result. That's why people are upset with Wunderground''s change in policy of "correcting" already corrected data.
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Jon008

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What is it people could "muck" with that  would cause an "unfixable mess"? There is already bad information being spit out, so I would say there is an existing mess... Wunderground is having to step in and control the situation, which is a bad idea since beginners won't understand what is going on.
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Pullman

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I think both of you are missing the point. The Acurite barometers must read and send the correct barometer reading - that's a given. Now if there is a problem with the quality control of the instruments inside the bridges there are two paths forward: 1 recall the units or 2 upgrade the software to allow for correction adjustment (assuming that the errors are consistent along the scale). Analog barometer instruments have by tradition been set to the nearest airport readings. The second issue here is why would WU all of a sudden decide it was necessary to "adjust" readings? Since there are variables that affect atmospheric pressure, by adjusting readings you could actually summarize one of these parameters as having a trend that doesn't in fact exist (e.g. Temperatures). Since WU is no longer an independent operation it is possible that the manipulation of data is to meet another agenda by the managing firm. I have used Acurite gear side by side with multiple other brands, for a very long time, and never had an issue with data until the past year. The Acurite gear was as accurate as much more expensive gear ( which I also own). So the question here is what is wrong?
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George D. Nincehelser

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Wunderground is messing up the issue by making an adjustment you can't control. People that are taking great pains to get the right adjustment have their efforts thwarted.

Why is wunderground messing with the. Data? Good question. Apparently they don't trust the user base to do it right. Even if you have an expensive brand of weather station.
(Edited)
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Pullman

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I'm sure it's the Weather Channel Mgmt that is coming up with this nonsense. Data from WU has been the standard for the past 20 year outside of the NWS. To mess with two decades of success is a stupid decision. Having spent the last six months with only off air tv and Roku (now over 4000 channel choice) since August floods, I've had no ability to even see the Weather Channel. The Roku app for WU displays local data but nothing else. However there are four other weather channels, and Weather Nation is the strongest contender - plus they are building a close affiliate network with Davis stations. Like I mentioned previously I wish Acurite would give us the ability to feed multiple operations.
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Tyler

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Ok thanks for clarifying about the barometer, is there anything I could do to fix the bridge's webpage?
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AcuRite Rachell, Employee

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Hello Tyler,

Your smartHUB has been migrated and will show the legacy splash page instead of the updated splash page. This was not updated in the migration process.  Please let us know if you have any other questions. Thank you.