smarthub is dead

  • 1
  • Problem
  • Updated 5 months ago
Unpacked unit and installed as instructed. Both lights on unit came on solid. I then held activate for greater than four seconds and ALL lights went out (documentation: if both lights off there is no power). After waiting a few minutes I removed unit and measured power supply and read 5 volts on power pack. Now what do I do?
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James Bonkosky

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Posted 5 months ago

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Ledrak

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James if the blue lights went out you need to press and hold the activation button 10 - 15 seconds no longer and the lights should come back on
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Dan

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If your getting 5v that's correct I believe that transformer out put is 4.5vdc
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James Bonkosky

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Thanks Ledrak, that did it, problem solved!
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Ledrak

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you are welcome just trying to help
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AcuRite Rachell, Employee

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Hello James, I am glad that you were able to get those blue lights back on and that everything is working well for you now.  Please, don't hesitate to reach out if you have any further questions.