SmartHub 09150M, no lights at all, no transmission.

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  • Problem
  • Updated 5 months ago
I have a 01057RM weather station. It came with the sensor, display, and the SmartHub. I've had the sensor and display working for over a week now, so I tried to connect the SmartHub. The SmartHub didn't work at all. I have no blue lights, and no network lights (green, amber). I have tried swapping the power cord with the display and it still won't work, but both cords work with the display. I've tried several network cables, and even a different modem. It just seems like it is DOA. I've read through other posts and even tried holding the activate button down for more than 15 seconds. If someone has any suggestions I'd be grateful.
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Norsky

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Posted 5 months ago

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Norsky

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I can't even get a reply from customer support!?!
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AcuRite Rachell, Employee

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Hello Norsky,
We are very sorry for the delay in response. We are currently in our busy season which has gotten us a little behind on our forum.  I have emailed you at the email address associated with your forum profile. Please check your inbox. Thank you.