Smart Hub does nothing

  • 2
  • Problem
  • Updated 2 years ago
I have a 5 in 1 Pro with the HD display and the 09150M Smart Hub.  The smart up installed ok, both lights were on.  That only lasted 2 minutes.  The network light changes between on and off about every 30 seconds or so.  Plugged into a Netgear Nighthawk X6 router.  DHCP is on. I can see the unit on the router when then light is on. It's not being blocked, as far as I can tell. It always shows as offline in MyAccurite and Wunderground.  What gives?  The Smarthub is the sole reason I bought this system.  Thanks for your help.
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Boris Wiedenfeld-Needham

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  • frustrated

Posted 2 years ago

  • 2
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AcuRite Jennifer

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Hello Boris & Tom,

This was not a planned outage that we had. We were doing an update on the servers and the outage occurred. Everything should be back up and running. Please let us know if there is anything further we can assist you with. Thank you.