skuK950 problems

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  • Problem
  • Updated 2 months ago
Display looses part of data; data between two displays are not the same data; have had unit since 11/22/2017.  I feel that these issues should not exist.
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Russ Y Knudsen

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Posted 3 months ago

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AcuRite Jennifer, Employee

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Hello Russ,

Can you please elaborate on what you are seeing? If you are getting different readings between the 2 displays we would recommend doing what we call a hard reset.



You want the display and sensor to be at least 3 feet from electronics such as televisions, microwaves, computers & radios. Follow the battery guidelines below:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4oF/-20oC) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.

Perform a hard reset:


1.Bring both the sensor and display unit indoors side by side.

2.Remove batteries from the sensor.

3.Remove batteries from the display unit and unplug the AC adapter (if applicable).

4.Wait 2 minutes to ensure any remaining battery power is discharged from both units.

5.Change the A-B-C Channel on both the display and sensor making sure they both match.

6.Reinstall batteries in outdoor sensor first.

7.Reinstall batteries in display unit second.

8.Let the units sit within a couple feet of each other for 30 minutes when comparing for accuracy
* The display should receive the signal within several minutes.

9.After a connection has been established you may place the sensor outdoors.
*If the signal connection fails after the units are separated try a new or different location for the display unit, the sensor or both.
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Russ Y Knudsen

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Thank you for the info on hard resetting.  This might solve the differences between the tow displays.

What can be done so the displays on the 01604RX display totally show the data?  
this display has two areas where section s of the numbers are missing, and the missing part seems to move.
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AcuRite Rachell, Employee

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Hello Russ,
Can you provide a picture of what you are referring to? Do you mean you have partial numbers on the display? The displays should show the same data within seconds if they are connected to the same sensor.
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Russ Y Knudsen

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Outside humidity was giving a partial number.  Peak wind is still giving partial numbers.  It will be a couple of days before I have time to hard reset; yet I'm somewhat concerned about the partial number.
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AcuRite Rachell, Employee

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Hello Russ,
I now understand. Thank you. For a partial number display please try these troubleshooting steps:
To do a factory reset: (THIS WILL CLEAR ALL OF YOUR HISTORY AND YOUR SETTINGS)

Please verify that you are using a name brand (Rayovac or Energizer) standard alkaline batteries in the display unit. We do not recommend using anything that is heavy duty, rechargeable, store brand or Lithium inside of the display.

- Remove all power, AC adapter and batteries from the display unit.
- Press and hold down the pin hole reset button, located in the battery compartment, for 20 seconds.
- Plug back into AC power and insert recommended batteries.
- Press and hold down the pin hole reset button for an additional 20 seconds.
- Verify that the unit has powered on and once connection has been made, attempt to set time and date.
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Russ Y Knudsen

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Thanks for the steps to recovery.  I'll try them in a couple of days with the hard reset and matching of the units.  I'll let you know of the results.  Have a good week end.
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AcuRite Rachell, Employee

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Hello Russ,

Please let us know if you have any questions once this has been completed. Thank you.