I have a 5-1 Pro Weather Sensor and when I use the AcuLink connection it is only showing up as a 3-1 sensor. It is only showing the Humidity, Temperature, and Wind on the AcuLink website. Why is the Rainfall sensor not showing up?
When you are looking at the sensor on your dashboard, is the sensor labeled as a 3N1 or is it just not showing the rainfall? You may need to bring the sensor inside and allow it to sit side by side the bridge to allow it to regain connection to the bridge. If that does not resolve the problem, please call AcuRite Customer Support at 877-221-1252. Have a great day!