Shipping to Canada

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  • Updated 2 weeks ago
Absolutely brutal, what a mistake purchasing from this company! Purchased the AcuRite Access at the $39.99 introductory price and sucked up the $25.60 USD charge for GROUND shipping, mistakenly assuming the exorbitant charge covered taxes and duties. 

Well I assumed wrong because It's now a month and a half later and I just now got a bill from Fedex for $60.72 CAD for additional taxes and import fees. What a mistake buying from this company.

Funnily enough, MasterCard initially flagged the purchase back in February as possibly fraudulent... Guess they were right after all.
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Servoweb

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Posted 3 weeks ago

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Servoweb

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On further review, one of the issues is your company's shipper incorrectly labelled the value as the price of $129.99 and as such, Fedex is charging me GST and PST based on the full retail value, rather than what should have been $39.99.

How do you propose we resolve this overbilling?
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George Martin

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G.m. same problem 40 min. Wait on phone no answer.not feeling good at our chance of getting any answer or help.
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