Sep 7/2016 My AcuRite iOS update stopped rainfall update

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  • Problem
  • Updated 2 years ago
Charts update to My AcuRite iOS app this morning has stopped the rainfall amount updating on My AcuRite. Was raining prior to update and is still raining. Continues to show amount of rain prior to update. WU continues to receive and post updates. Sensor is 5-in-1. Lesson learned, shut off auto updates.
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KAGB

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Posted 2 years ago

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Michael Mantis

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I was just going to post the same exact thing. Missed my rainfall alert after receiving 1/2 inch of rain in 15 minutes. This is the first time I've missed *ANY* alert in 2 years. 

Can confirm Weather Underground is updating, but that doesn't help with the alerts I had created.

Looks like my rainfall reporting stopped around 6 am Central time this morning, other elements appear to be working. 

I've also had the iOS app continually crash for most of the day today.

I've attached a screenshot. 



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Michael Mantis

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Here is the view from Weather Underground

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KAGB

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As soon as I tap the rainfall amount on the dashboard it exits the app.
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Michael Mantis

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Exact same thing occurs with me as well and just updated to the latest app in the iOS App Store.
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AcuRite Rachell, Employee

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Hello KAGB and Michael,

Are you still experiencing this issue?  What is the memory capacity of your phone?  If the issue continues, please uninstall the application and shut down your phone.  Once the phone powers down you can turn it on again and reinstall the application.  Please let us know if this was successful for you. Thank you and have a great day!
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AcuRite Rachell, Employee

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Hello All,

We did have a lag with Charts and Details.  This issue should be corrected at this time.  Please let us know if you have any questions.  Thank you and have a great day!