Sensors and App reading different temps

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  • Updated 2 months ago
Hello, I just purchased and installed the Acurite SmartHUB with 3 sensors. The sensors are reading 22 C but the app is showing 35C.
How do I get the app to read the correct temperature on the sensor?
Thank you
Photo of kim


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Posted 2 months ago

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Photo of AcuRite Rachell

AcuRite Rachell, Employee

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Hello Kim,
When looking at your account on My AcuRite, I can see there are calibrations entered on each sensor. Please delete all calibrations entered by going to Settings>Devices then clicking 'Edit' by each sensor and deleting the number entered under  Calibrate Temperature Reading (+/-) and Calibrate Humidity Reading (%).  Please let us know if you have any other questions. Thank you.