scroll display not display in information but scroll stiil lit. 5 in 1 model and ludicris customer support

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  • Updated 2 months ago
scroll display not display in information but scroll still lit. 5 in 1 model
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Mark W Bosse

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Posted 3 months ago

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AcuRite Rachell, Employee

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Hello Mark,
We apologize for any inconvenience you have experienced. Are you referring to the ticker at the bottom of your screen? If so, the following instructions should help resolve any issues you are having with your display. Please let us know if the issue continues. Thank you.

To do a pinhole reset: (THIS WILL CLEAR ALL OF YOUR HISTORY AND YOUR SETTINGS)

Please verify that you are using a name brand (Rayovac or Energizer) standard alkaline batteries in the display unit. We do not recommend using anything that is heavy duty, rechargeable, store brand or Lithium inside of the display.

- Remove all power, AC adapter and batteries from the display unit.
- Press and hold down the pin hole reset button, located in the battery compartment, for 20 seconds.
- Plug back into AC power and insert recommended batteries.
- Press and hold down the pin hole reset button for an additional 20 seconds.
- Verify that the unit has powered on and once connection has been made, attempt to set time and date.