Replacement humidity sensor module in availability in Australia.

  • 1
  • Problem
  • Updated 5 months ago
I need to purchase a replacement humidity sensor module for my compatible 5 in 1 sensor. I live in Australia and I am unable to order through the web store as it has no option to store an Australian billing address, despite having a US based mail forwarding facility. How can I get the replacement and a couple of other items such as the PRO upgrade and new wind cups?

I attempted to contact the 1800 number but got a message that it was no longer connected.

Regards

Kent Strickland
Photo of Ke Strick

Ke Strick

  • 2 Posts
  • 0 Reply Likes

Posted 5 months ago

  • 1
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6236 Posts
  • 198 Reply Likes
Hello Ke Strick,
At this time we only ship to the US or Canada. To order on www.AcuRite.com you do need a valid US or Canadian address and a card associated with that address.  I apologize for any inconvenience this may cause you. When was your unit purchased?  
Photo of Ke Strick

Ke Strick

  • 2 Posts
  • 0 Reply Likes
Hello Rachel,
The unit was a Christmas gift for 2016, so it would be out of warranty. I believe it was purchased at Costco here in Australia. Regrettably whilst I have a US based delivery address, I have no card associated with the address. Can you supply contact details for an Australian distribution point?

Regards,
Kent Strickland
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6236 Posts
  • 198 Reply Likes
Hello Kent,
I apologize for any inconvenience this may cause you. In Australia we only sell in Costco.  At this time the temperature board replacement is only available on AcuRite.com. Please let us know if you have any other questions. Thank you.