registration problem with mac address

  • 2
  • Problem
  • Updated 3 years ago
model: 02064CDI - just installed and get error: "Either you have typed your MAC address incorrectly, or that bridge is not available. Please verify your MAC address or press the 'Register' button on your bridge and try again!"I have confirmed Mac address is correct.
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Tim Ross

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  • aggravated

Posted 3 years ago

  • 2
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AcuRite Crystal

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Hi Tim,

Please contact us at 844-228-5465 M-F 7am - 7pm CST or Saturday 8am - 4pm CST.  We will then be able to perform a force registration for your on our end.