Reception okay with smartHUB, but not with display unit

  • 1
  • Question
  • Updated 3 weeks ago
I have 06014RM sensor station and two 06002RM sensors.  Inside, I have a smartHUB and a 06016RM display sensor.  Both of the indoor units by a window about 60 ft away from the outdoor unit.
The HUB work fine, even picking up the one sensor on the other side of the house.  The 06016RM unit will nor pick up the signal, even up against the window.  When I take it outside, it will pick up the signal when I get directly about 50 ft away.  I tried changing channels, no help.
Photo of Kurt Shubert

Kurt Shubert

  • 1 Post
  • 0 Reply Likes

Posted 3 weeks ago

  • 1
Photo of Steve U

Steve U

  • 466 Posts
  • 59 Reply Likes
Your window may be Low-E and acting as a RF shield as well as IR/UV.Try moving the display to a section of wall facing the sensor (assumes wall not Stone or brick or Foil insulated). The signal might have better luck penetrating that