Rainfall total problem with 01535S 5 in 1 weather station.

  • 1
  • Problem
  • Updated 2 months ago
The monitor will display rainfall for the past 48 hours but the week, month, & year totals reset to 0.00" each night.
BTW, I called yesterday & after being "in line" for 3hrs & 16min I got a message there was a "system failure" & my call could not be handled.
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Rick Johnston

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Posted 2 months ago

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AcuRite Rachell, Employee

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Hello Rick,
We apologize for any inconvenience you have experienced trying to reach the AcuRite Support Team. I am happy to assist you with your product.  Please factory reset your display. To do so, enter display menu by pressing the gear button all the way on the left then arrow down to Factory Reset in the Menu settings. Change the next option to "YES" then the display will tell you to press the "Check mark" twice. Please let us know if this issue continues. Thank you.
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Rick Johnston

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Thank you, Rachell. The factory reset solved the rainfall issue. I lost all of my historical data but that's the price i had to pay to get the system back working as it should. Thanks again.