Rainfall total Not Accurate

  • 1
  • Problem
  • Updated 2 months ago
  • (Edited)
Rainfall total is resetting to zero on the phone app but the color display model 06022M continues to show the correct rainfall total. Today, we got 1.80" on the color display but the phone app reset to 0" around 4pm and now continues to new record rain. This is not the first time I have seen this happen.....

My Acurite Weather Station:

PRO+ 5-in-1 Weather Sensor: Temperature, Humidity, Rainfall, Wind Speed, Wind Direction 

Model #: 06014M

PRO+ Upgrade for the 5-in-1 Weather Sensor 

Model #: 06003M


Color Display (Dark Theme) for 5-in-1 Weather Sensor 

Model #: 06022M


AcuRite Access for My AcuRite Remote Monitoring 

Model #: 09155M

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Chris Pikulinski

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  • disappointed

Posted 3 months ago

  • 1
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AcuRite Rachell, Employee

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Hello Chris,
We started issuing the update on 4/9/18. This update will automatically be applied to any connected devices over the next few nights. This update will correct the rain resets that have been occurring on your account.
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Chris Pikulinski

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Great, thanks Rachell. I'll watch for the update.