I saw similar issues but no resolution. Not sure if mine is the same. Me device seems to be losing the precipitation accumulator total. I have a great example as it has been raining off and on all day. During one of the heavy downpours, the online precipitation data seems to have "reset". At the time of this screen shot, my indoor display reads 2.35 inches which is correct and not the 0.39 inches showing.
Your experiment of bringing the weather software in-house just hasn't worked out. Can you please bring back the more accurate, useful, and customizable MBW.
We are very sorry for the issues you have been experiencing. We are actively investigating the rain issue. Once we have a solution to this issue we will post it at the link below. We appreciate your patience and will keep you updated regarding this issue. Thank you and have a great day!
We thank all of you for providing your feedback and details regarding this issue of the rainfall resetting. We are following this closely and watching each of the accounts that are brought to our attention. At one point we did feel we had a fix to put into place, unfortunately through testing, we found that this fix would have caused other issues and we did not want to compound any frustrations. We understand that accurate data is important to you and we agree wholeheartedly with you. We have full confidence that we will find the best resolution for this problem and as soon as we have details to share you will be the first to know here. Thank you. Enjoy your day!