Rain Guage not recording rainfall

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  • Updated 3 weeks ago
My model 01021/06047 rain guage is not recording rainfall. I changed the batteries several time, reset the entire system, and poured several glasses of water in the guage, and still nothing. The mail unit shows full signal strength with all the bars showing. When I call customer service, the wait time is from 1 1/2 hours to 2 hours. What do I do next?
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Daniel Viveiros

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Posted 3 weeks ago

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George D. Nincehelser

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Can you hear the rain buckets tipping when you're pouring water through?  If not, you should open the 5n1 sensor and inspect it for problems that might stop them from tipping.  Some examples are insect nests and spider webs.