Rain gauge transmitter problem.

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  • Updated 3 years ago
Just got a new model 02064C 5 in 1 with single monitor. Everything is working except rain gauge. Tried the adjustment but I cannot get anything to show on the monitor when I pour water through the rain gauge. Any ideas? I have removed the tape and plunger.
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John Park

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Posted 3 years ago

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George D. Nincehelser

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Do you hear the rain buckets tipping back and forth?
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AcuRite Crystal

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Hi John,

The following steps should help to resolve any issues you have been experiencing with your unit.

Before proceeding with the reset, please check your batteries. We recommend that the batteries meet the following criteria:

• Verify you are using standard alkaline batteries such as Rayovac or Energizer. Lithium batteries can be used in the outdoor sensor if you are in a location that will frequently see temperatures below -4oF/-20oC. (Rechargeable batteries, as well as batteries that indicate a heavy-duty quality are not recommended, and may cause irregularities.)
• Verify that you are using a fresh set of batteries. The battery expiration date should be at least 6 years out. Batteries can lose 3% of their power or more every year in storage.

1. Bring both the sensor and display unit indoors and position them side by side.

2. Remove all batteries from both the sensor and the display unit. (If the display has an AC adapter, please unplug this, as well, to completely power down the unit.)

3. Locate the A-B-C ID switch inside each battery compartment. Make sure that the two parts are set to the same position. Please change both parts to the next available letter on the ID switch, as this can help to reset the unit. (Inside the battery compartment, you will see a small, white sticker with a 4-digit number. Please let us know this number.)

4. Reinstall batteries in outdoor sensor first.

5. Reinstall batteries (and/or reconnect AC adapter) to the display last.

6. Let both sensor and display sit side by side for 30 minutes to establish connection.

7. After a connection has been established, rock the sensor back and forth to see if you can hear the tipping cups tipping back and forth.  This will also allow you to see if any rain registers on your display.

8. Once you see that rain has registered on your display, you can place the sensor outside. 

Please let us know if these steps were successful, or if we can offer any further assistance, as we want to be sure that the issue has been resolved.